IMPORTANT INFORMATION FOR INTERNET BANKING CUSTOMERS

The Federal Deposit Insurance Corporation has mandated additional security features for all financial institutions that engage in any form of Internet banking. An effective security system is necessary for compliance with requirements to safeguard customer information and reduce fraud and identity theft.

Because we at First Financial Bank are committed to the security of you and your online banking accounts we want to make sure our system has as many safeguards as possible to avoid any unauthorized intrusions to your internet banking. The new online security features require no new hardware or software. Beginning on December 6, 2006, the new security requirements will be in place. Please carefully follow the instructions below when you log on to complete the new security features. You will only need to complete the new security setup requirement one time.

INSTRUCTIONS

The first time you go into Internet Banking on or after December 6, 2006, DO NOT ENTER YOUR USER ID AND RANDOM CODE. You must FIRST go through the new security update features. Please follow the following instructions to complete the new security update. IT IS VERY IMPORTANT TO READ INSTRUCTIONS PRIOR TO PROCEEDING. All items are case sensitive.

  1. First, you are already an internet banking user so skip “Not a Registered User? Click here to enroll” and click on “click here” under Account Login.
  2. Second, enter your current User ID and Password. Please type in the User ID. To enter the password, you must place the curser on the keyboard on the screen and when the correct number or letter is highlighted click on it. This is upper and lower case sensitive. Next, type the Random Code shown on the screen in the box below it and click on Submit.
  3. Next answer 5 security questions. We recommend using our questions. To access the questions, click on the down arrow and click on a question. Then type in the answer. Click on Submit. Next, make sure to enter a Security Key. This is a 6 character code that you create. The Security Key will be reflected each time you log on to Internet Banking so that you know you are on the correct site. Click on Submit.
  4. The Security Administration page should appear that has your 5 security questions and answers on it. Click on “Continue Banking” to proceed to Internet Banking.

You will not have to complete these procedures again but you will be shown a Random Code and one of your five questions to be entered each time as an additional logon procedure. Thank you for enrolling in the new security features.

If you need assistance with this please call your branch. The branch phone numbers are: Bessemer-- 428-8472, Hueytown-- 497-4100, Pelham-- 664-1824, Hoover--822-8534, Vance –- 633-0904, West Blocton-- 938-7881, Centreville--205-926-4651, Woodstock-- 938-7813 and McCalla-- 432-0255.


With First Online you can access your accounts 24 hours a day, 7 days a week from just about anywhere. You can also….

 
  • Pay Bills Online
  • Check Balances
  • Transfer Funds
  • Export to Money and Quicken

To enroll for Bill Pay, please print the Internet Banker Bill Pay Enrollment form and follow the instructions on the form. 

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